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Now Hiring - Account Specialist- Hybrid Work Schedule in Littleton, CO

Account Specialist- Hybrid Work Schedule in Littleton, CO

Johns Manville
Base Salary Yes (amount not posted)
Total Comp: NA
Qualifications Years In Sales
Industry: Manufacturing
Benefits: yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Consumer Product Manufacturing
To Whom Manufacturing
Location: Littleton, CO
3.6
Who We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.
Pay Range
$50,300.00-$69,200.00 Annual
This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.
The Account Specialist manages customer orders from inquiry to paid invoice, resolves errors in shipping and pricing as well as researching and resolving customer complaints and order issues. Specialists partner with account management, internal plant, sales, and transportation groups to maximize the sales and profitability of the customer base by offering World Class Customer Service within the business group. The Account Specialist works with sales as needed to assist in administration of marketing and sales programs. Roofing Systems Guarantee responsibilities include maintaining files, processing payments, issuance in timely manner, and transfer of guaranteed ownership.
This position is based out of Littleton, CO but we do have a flexible work arrangement which, by way of example, an employee's work week may include both some days at the employee's assigned company work location and some workdays performed remotely from the employee's home. The schedule of remote work will be based on business and work needs as determined by management. Currently, this position requires work at the Littleton, CO and is not fully remote.
Your Day-to-Day:
  • Order entry order management, ensuring all information is accurate to ensure perfect order delivery
  • Maintain guarantee to do list, mail and fax each day, and issue guarantees in a timely manner.
  • Build relationships with our external customers and partner with internal customers to ensure customer satisfaction
  • Roofing Systems: Pro-actively communicate daily with internal and external customers
  • Manage credits, debits and deductions. Specialist has some authorization to resolve customer issues complaints
  • Complete courtesy calls to external customers to ensure world class customer service, and proactively fill partial truck orders
  • Manage and maintain spreadsheets/reports
  • Assist in training new employees and cross training across all Roofing Systems channels
  • Handle basic product information calls from downstream customers
  • May be required to perform other related duties as assigned
Successful Specialists:
  • Prioritization skills: Ability to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment to ensure we are meeting the needs and demands of internal and external customers.
  • Are a problem solver: Ability to apply independent judgment situations granting decisions and service customers, via phone, in a friendly and efficient manner. Ability to apply analytical, problem solving, and decision-making skills.
  • Show ambition and collaborate: Ability to work both independently and on a team in a dynamic and fast-paced work environment
  • Have project management experience within the construction industry
What You Bring to the Team:
  • High School/Technical School Diploma with 5 years of experience in a customer-centric position OR a Bachelor's Degree with 1 year of experience in a customer-centric position
  • Intermediate level of Microsoft Office
  • Excellent written and verbal communication
  • Strong attention to detail, organizational and prioritization skills
Please Keep in Mind
If you do not meet 100% of these requirements, we at JM want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&I council is composed of employees from locations across North American & Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity & inclusion initiatives on JM’s Career page.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Johns Manville
Company Size
5001 to 10000 Employees
Founded
1858
They Sell
Consumer Product Manufacturing
To Whom
Manufacturing
Revenue
$1 to $5 billion (USD)


Johns Manville is currently hiring for 1 sales position
Johns Manville has openings in: CO
The average salary at Johns Manville is:

1 Yes (amount not posted)

Johns Manville
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Johns Manville

Johns Manville is currently hiring for 1 sales position
Johns Manville has openings in: CO
The average salary at Johns Manville is:

1 Yes (amount not posted)